Hi, my name is Michelle! I have been working in Customer Service for Discount Ramps.Com since May 2008. I work directly with customers who call or email looking for information on orders, returns or if they have a problem. I also handle sales and shipping issues as well.
The best part of the position is the customers. It sounds cliche being a customer service rep, but they really are. I love being able to help resolve the problems or concerns of our customers. The greatest reward is the heartfelt thank you and appreciation the customer has for your help. I am so proud to be part of this company and what we are providing.
Outside of work I am a mother and a wife. My daughter just turned 4 and my husband and I celebrated our 5th wedding anniversary. We spend the majority of our free time together as a family. With my daughter’s endless energy and her spirited imagination, our time together is always an adventure. We’ll go on pirate ships to save a princess or racing zebras in Africa. Keeps things very interesting!
Thank you for taking the time to read my addition to the Discount Ramps.com Blog. Have a wonderful day!