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Meet the Team – Michelle

Apr 11, 12 • Meet the Team2 CommentsRead More »

Hi, my name is Michelle! I have been working in Customer Service for Discount Ramps.Com since May 2008.  I work directly with customers who call or email looking for information on orders, returns or if they have a problem. I also handle sales and shipping issues as well.

The best part of the position is the customers. It sounds cliche being a customer service rep, but they really are. I love being able to help resolve the problems or concerns of our customers. The greatest reward is the heartfelt thank you and appreciation the customer has for your help. I am so proud to be part of this company and what we are providing.

Outside of work I am a mother and a wife. My daughter just turned 4 and my husband and I celebrated our 5th wedding anniversary. We spend the majority of our free time together as a family. With my daughter’s endless energy and her spirited imagination, our time together is always an adventure. We’ll go on pirate ships to save a princess or racing zebras in Africa. Keeps things very interesting!


Thank you for taking the time to read my addition to the Discount Blog. Have a wonderful day!

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2 Responses to Meet the Team – Michelle

  1. Valjean Hodek says:

    I ordered on the internet a rage bag for my hitch rack on Sat. needing it by Thursday the next wk(yes poor planning on my part). I called Monday and spoke with Michelle in CS who was very nice and pleasant and looked up the ship time assuring me UPS would get to me by Wed. The pkg arrived that Wed. and I put the bag to use on Thurs. My trip was with my 5 other girlfriends for a wkend fest to the mountains. We used every available sq in and had to pack in the rain but all arrived dry and we were quite estatic. I loved the service I got and the product I rec’d. Both were excellent. Thank you.